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*** NEWS *** The final program of ServAgents is available here (in PDF).

There are strong connections between intelligent agents and services, and there is increasing crossover between works in the two communities. The new area of services (both in the sense of service science and service-oriented computing) offers exciting new application opportunities for both the concepts and methodologies of intelligent agent systems.Techniques developed in the agent research community promise to have a strong impact on this fast growing field. For instance, agent-oriented modeling techniques can influence the development of service modeling techniques. Agent technology may offer a solution to the critical business imperative of service delivery optimization. Agent systems might provide crucial decision-support functionality in the business service delivery.

The Second International Workshop on Services and Agents (ServAgents 2011) aims to bring together researchers and practitioners in the areas of services and agents, and engage in the discussion and exchange of ideas. It will serve to highlight the impact of research in agents on the area of services and will help in the identification of practical needs and opportunities.

ServAgents 2011 will be held on November 14 - 15, 2011 at the 14th International Conference on Principles and Practice of Multi-Agent Systems (PRIMA-2011).

Topics

The emphasis of this workshop is on the intersection of the rather new, fast growing services science and engineering paradigm with agent technology. We especially encourage papers that deal with the application of agent techniques to challenges in the services area. We invite papers on all aspects relating to the overlap of Intelligent Agent Technologyand Services. Topics of interest include, but are not limited to:

  • Agent-oriented approaches (frameworks, methods, and tools) to business and IT-enabled service modeling, analysis and design
  • Simulation and optimization of business services and service systems
  • Service compliance management
  • Agent technology in business process management
  • Philosophical foundations of agency and services
  • Service description, matchmaking, discovery, and brokering
  • Service composition, orchestration, and choreography
  • Agent-based monitoring and exception-handling of service delivery
  • Agent-based negotiation of QoS and SLAs
  • Service business models and case studies
  • Ontology applications in services science
  

Important Dates

Submission deadline:   August 31, 2011 (extended)
Notification date:   September 21, 2011
Camera-ready papers deadline:   September 30, 2011
Early registration deadline:   September 27, 2011
Registration deadline   November 1, 2011
Workshop date   November 14 or 15, 2011
     

Organising Committee

Hoa Khanh Dam, University of Wollongong, Australia
hoa@uow.edu.au

Aditya Ghose, University of Wollongong, Australia
aditya@uow.edu.au

Program Committee

Joseph Davis, University of Sydney, Australia

Nanjangud C. Narendra, IBM India Research Lab, India

Christian Guttmann, Monash University, Australia

Ho-fung Leung, The Chinese University of Hong Kong, Hongkong

Zakaria Maamar, Zayed University, United Arab Emirates

Nabendu Chaki, Calcutta University, India

Soe-Tsyr Yuan, National Chengchi University, Taiwan

Suman Roy, SETLabs, Infosys Technologies, India

Arijit Laha, SETLabs, Infosys Technologies, India

Nirmit V Desai, IBM India Research Lab, India

Srinivas Narasimhamurthy, SETLabs, Infosys Technologies, India

Submission

PRIMA-2011 workshops will published publish in a joint volume in the LNAI series, Springer. Papers should thus be in Springer LNCS format and no more than 15 pages in length. They should be submitted as a PDF file and must include the author's name(s), affiliation, complete mailing address and email address. ServAgents 2011 submissions will be reviewed by at least 3 PC members.

 

Instructions and templates can be found here: http://www.springer.de/comp/lncs/authors.html


The maximum length of the paper will be 15 pages. Papers should be sent through the Easychair conference manager http://www.easychair.org/conferences/?conf=servagents2011